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Insights from the Higher Ed Experts

BY Anthony Campisi | February 24th, 2021

Some women choosing to put degree aspirations on hold

Some women are choosing to put their degree aspirations on holdBarriers to pursuing a degree are mounting as the weight of the pandemic drags on — especially for women. If you’ve noticed fewer female prospects in your funnel, it’s not an illusion. While cost remains a factor, women are finding it harder to get on board with online learning. They’re worried about job loss, and they miss the invaluable in-person networking of the past. Additionally, time is a commodity as many are disproportionally shouldering the burden of childcare and remote school for their kids. As a result, some women are choosing to put their degree aspirations on hold.

A recent article in Financial Times reported many women are shying away from MBAs right now. The progress in evening out the gender divide in business schools has stalled. Although you can’t necessarily remove all of these challenges for your female prospects, you can communicate with them in different ways to re-spark their interest, instill confidence and keep them engaged in the admissions process.

Develop new personas

When you create personas for marketing purposes, you do a deep dive into what your audience is thinking so you can address the barriers to their decision making process. Although you may have already developed personas for female prospects, you may consider revisiting them or creating some new ones. People you are talking to today may be the same demographically, but have a different mindset from a year ago.

Interview some current students to get their perspective. Do your research on what women are managing right now. However you approach it, just be sure to address their challenges head-on and focus on the solutions they’re seeking.

Make admissions more personal

Since the past year may have completely altered your female prospects’ working environments, personal lives and career aspirations, it’s even more important for recruiters to personally connect. Giving women the opportunity to tell their story during the admissions process will make them feel validated. Finding convenient times for phone calls, video chats and texting will showcase your program’s flexibility. And focusing on how you can help them set and achieve new goals will go a long way in building their trust and confidence.

You may also want to emphasize the peer support they will receive in the program with fellow students who are going through the same challenges. Knowing they’re not alone in their struggles may help them feel more encouraged to tackle a degree versus putting it on hold until things even out.

Be authentic

Your female prospects have always been driven, intelligent and powerful. And now, they’re even more adept at identifying authenticity. In a year where relationships have been tested in both work and personal lives, women have become astute at evaluating risky situations and unapologetically doing what is best for them regardless of social norms or expectations.

Craft your communications carefully – what you say will carry more weight now than ever before. Be transparent – tell the truth about time commitments, cost, benefits and outcomes. Be empathetic – show you care about their challenges and struggles and you are ready to support them.

Employ some minor shifts in your marketing and recruiting strategies to help female prospects feel more comfortable pursuing a degree.

If you need more ideas on crafting communications strategies or personas to address the changing landscape of the prospect field, contact GPRS today. We can help you develop a plan to maintain a balance within your funnel. Let’s start the conversation today.

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Insights from the Higher Ed Experts

BY Anthony Campisi | January 28th, 2021

The power of personal connection for recruiters

The power of personal connection for recruitersIn a previous post, we explored how schools can alter admissions criteria to focus more on personal stories while typical screening methods are being challenged. As a second installment in this series on personal connection, we’ll examine how recruiting staff can use relationship building in different ways to pull prospects through the funnel.

While in-person events are suspended or re-invented, campus tours are altered based on states’ gathering requirements and safety restrictions are limiting travel that would have normally been key to recruiting, admissions staff are having to get creative. Are you searching for ways to connect with leads and prospects, but you can’t employ your usual tactics? Here are a few successful strategies we’ve seen from working with different graduate and undergrad institutions.

Pick up the phone

You may be thinking that listing phone calls as a top strategy would be obvious. But when was the last time you talked to a good friend – instead of texting or posting on social media? While many people consider themselves to be “connected” 24/7, a constant stream of emails and texts can be lonely and often overwhelming. If your prospects have signed up to take an admissions test, or started researching schools, their inboxes are full. A personal phone call or voicemail can cut through that clutter. Hearing from a real human being can make a huge difference to prospects who may be on the fence. You can be there to answer questions in real time and also provide a window into the personal side your program offers, and find ways to forge a connection with them. Tips for a successful conversation:

  • Keep it brief. You don’t have to discuss anyone’s life story, but you can stick to a few talking points and ask them if they have any questions.
  • Take notes. You’ll want to show you’ve taken a personal interest in them so you can bring it up in future communications. It can be a note about their current employer, or even their dog’s name.
  • Follow up in a timely fashion. Send answers to their questions right after your chat and take this opportunity to engage them in your CRM.
  • Focus on the real leads. Be sure to dig through your list of leads and prioritize the ones that are the most likely to be interested in your program. You can also create a re-engagement strategy for stagnant leads.

Use video to your advantage

While many videos you may be using are pre-recorded, they are still personal and can strike a chord with prospects. You can try producing video ads as well as longer-form videos for your YouTube channel. Topics can range from campus tours, student testimonials or even a look inside the classroom. To be more socially aware and relevant to today’s educational landscape, you may consider altering current videos with new footage that reflects social distancing. Or you may even post a Q+A with current students about how school is going with safety standards in place.

Webinars, podcasts and live events

You don’t have the be intimidated by podcasts, webinars and live events. In fact, creating them and leveraging them may be easier than you think. Try these tips for finding the tools you need, developing content ideas and using these digital assets in your marketing.

Be sure to engage a variety of thought leaders throughout your school’s community. Since these events are a relatively low time commitment, you can interview faculty, create a student panel, or hear from admissions directors. You can even broadcast live from a favorite campus spot to give prospects a view of the surroundings.

If you’re looking for ways to integrate new recruitment strategies into your enrollment plan, GPRS can help. With years of experience working in the higher education industry, we are skilled at customizing your message for your unique audience to increase enrollment. Contact us today to start the conversation.

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Insights from the Higher Ed Experts

BY Anthony Campisi | January 13th, 2021

New year. New strategy. Go back to the basics.

New Year. New Strategy. Back to Basics.A new year often comes with a new energy, new goals and a new mindset. While many of us eagerly awaited the end of 2020 and a fresh start, we also knew that we would likely still be contending with a complex landscape (especially in education) that would require flexibility, creativity and resilience.

Although there is still much uncertainty surrounding the virus, the market and the state of the country, there is one thing that remains steady – the need to educate the next generation and create stable leaders who can address challenges like these head on.

Armed with the learnings of the past several months, your recruiting team can begin to plan for the future, however fragmented it may appear. You may be wondering how you will generate new leads and how you will seat your classes. Although so much has changed, our perspective is to go back to the basics.

What is important to your target audience?

One of the most important pieces of any strategy, after identifying your target, is to focus on what is important to them. What makes them tick? What are they looking to achieve? How do they view their career path? By doing research and creating personas for your prospects, you may find that although their values may have stayed the same, the way they pursue their goals has changed. Although you may have created personas in the past, it might be time to update them given the current state of the job market. Since your target’s career stage, ambitions and mindset on advancement may have shifted drastically in the past year, it’s important to address these alterations by shifting your communications.

How will you find your target audience?

A qualified firm can help you determine the right strategy to uncover quality leads for your school. Right now, your prospects are spending an inordinate amount of time online—couple that with a constantly shifting digital advertising landscape and it’s hard to know where to start. Choosing the right platform is key, and it helps to start here:

  • Talk to current students – they can give you an insight into what their like-minded counterparts are thinking and where they’re spending their time online.
  • Do some research into digital trends. Find out what platforms and social media are trending for students in your demographic and decide if they are right for your programs.
  • Always buy media through reputable sources.

How will you communicate with your leads?

At the moment, your message is competing with a constant stream of news and your prospects are being barraged with 24/7 advertising and social media. While many are still working from home, they may be burnt out by the end of the day, so making sure your message cuts through the clutter is imperative. How can you focus your communications so that your target will tune in?

  • Be transparent and authentic. In the age of mis-information, your prospects want to know they can trust you to have their best interests at heart.
  • Focus on the benefits. Alter your messaging to be direct and “cut to the chase.” Showcase the strength of your programs with specific success metrics.
  • Give them something to look forward to. While the market is shifting, your target can quietly be positioning themselves for career advancement and leadership to prepare for the future.

How will you nurture your leads?

Once your leads are in the funnel, the real work begins. How you walk them through the process of applying and becoming a student may take more work this year. They may need more reassurance than in years’ past. Although your CRM can do a lot of the work for you, don’t underestimate the power of personal connection during this time. Your prospects need to know you are watching out for them, you are cheering them on and that your program will offer them hope for their future career ambitions. Utilizing a nurture strategy can help you keep tabs on your prospects, track their activity within the funnel and follow up with them if they become stagnant.

If you need more ideas on generating leads, selecting the right digital advertising channels for your target and personalizing communication for your prospects, contact GPRS today. We can help you develop a plan to fit within your strategy and budget.

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Insights from the Higher Ed Experts

BY Anthony Campisi | June 30th, 2020

Protecting your brand in a time of judgement

Protecting your brand in a time of judgementAccording to Amazon CEO Jeff Bezos, “Branding is what people say about you when you’re not in the room.”

And at the moment, most of us are not “in the room” together. So how, during this pandemic, can higher ed institutions protect their brands when electronic communications are replacing in-person interactions and it’s more important than ever to “get it right”?

A brand identity is a delicate balance of your values, personality, promise, communications and what you want people to feel when they interact with you. Most importantly, it gives people a reason to trust you. But that can change quickly.

In today’s hyper-sensitive environment, just one statement can polarize an entire group and all eyes are on how we react online, in communications and on social media. The brands succeeding are pivoting their communications to address adversity, lead with confidence and emphasize commitment to their students.

Re-evaluating (and enhancing) your brand promise

Although your brand promise can help you sell an educational experience, career development, a network and personal development, right now, it also needs to:

  • Display your resilience
  • Illustrate corporate social responsibility
  • Convey a promise of safety

Brands right now need to go above and beyond. Higher ed institutions are no exception. Returning to the basic tenants of branding with a SWOT analysis can help your school make the necessary communication shifts needed.

  • Strengths – positive things that give you an advantage in the market
  • Weaknesses – challenges that give you a disadvantage or areas for improvement
  • Opportunities – ways you can adapt to capitalize on change
  • Threats – things that cause you problems on a larger scale

You may need to expand upon your brand promise and take it a step further to relate it to the current situation. For example, brands in higher education tend to focus on belonging, advancement, personal scale and continuous learning. In a time where prospects are looking for a safe space where they can accomplish their goals, reiterating these ideals can go a long way to strengthen the relationship.

Re-evaluating your target’s needs

What mattered to your audience a few short months ago has most likely changed. Although their core values may remain the same, the situation has dictated an extreme pivot in priorities. If education and career development isn’t on their priority list, your communications can sound tone deaf if they are not addressing their needs. The tricky part is that there are so many opinions swirling around right now relating to COVID and recent events that it’s really difficult to tell where people fall. They may have lost their jobs, may be caring for a family member, homeschooling, attempting to work from home and struggling with uncertainty.

If you don’t want to lose them, a fair dose of empathy and confidence can go a long way. People are being inundated by communications from everywhere. They can check out and unsubscribe if it’s too much. Less is more. Try addressing your prospects’ concerns in a neutral, informational fashion vs. giving opinions – and keep the focus on them.

Communication tips for protecting your brand

  • Minimize polarization by keeping things neutral and informational
  • Put a hold on opinion pieces right now
  • Avoid attachment to political stances and public figures
  • Avoid making negative statements – replace with authentic positivity
  • Reinforce your brand promise
  • Avoid information overload
  • Address adversity confidently
  • Reassure students, prospects and influencers you are focused on safety
  • Use social media carefully

As you navigate this time of uncertainty, lean on partners who have experience in branding, digital presence and messaging. GPRS can help you quickly shift your digital advertising and brainstorm ways to pivot your messaging to protect your most valued asset – your brand.

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Insights from the Higher Ed Experts

BY Anthony Campisi | June 18th, 2020

The boom in online executive education and how to jump on board

Online learning: Executive Education boomWhen COVID-19 upended the higher ed industry, executive education received a great opportunity on a silver platter. With people at home, conferences being cancelled and more time for professional development, schools offering online learning are successfully finding ways to make up for lost income in other areas. This article in Poets & Quants, highlights the new generation of students taking online executive education courses, how individual learners are driving growth and how online programs are growing exponentially as schools rush to replace residential content with online options.

With many schools facing the prospect of losing revenue if they don’t innovate, executive education is in a unique position. By migrating classes people have already paid for (so they don’t ask for a refund) online and adding new digital offerings, business schools are aiming to cover the gap of revenue that residential programs may be losing. Schools also recognize that online learning and working from home are going to persist, so next year’s projections may look very different.

Reasons why executive education is popular right now

In addition to the fact that executive education doesn’t necessarily need to be delivered in-person, the same immersive experience can be offered to students since technology lends well to presentation, discussion and even small group breakouts. Here are some other reasons why executive education programs are booming right now:

  • People are working from home and more able to focus on professional development
  • Workers need new skills as they tackle digital team alignment
  • Managers are looking for new ways to address team dynamics
  • Those transitioning to different roles as a result of the pandemic are brushing up their resumes
  • Some companies are giving allocated time and budget to spend on personal growth
  • Conferences are cancelled (or offered in a scaled-back format), so online learning and networking are ideal
  • Programs not already online can transition with fewer logistics than degree programs
  • Content can be delivered as-is; although instructional design is helpful, it isn’t required and professors can deliver using technology

Ways to take advantage of the market boom with online learning

If your school currently has online offerings, or you are in the midst of developing a digital delivery plan, here are a few tips to keep in mind for your marketing strategy to organizations and individuals. You may even consider expanding your reach to students who wouldn’t normally be able to attend your school due to geographic limitations or time constraints.

B2B marketing tactics

  • Team with a company to become their online learning partner
  • Market online executive education as a way to responsibly provide your employees with opportunities for professional development
  • Showcase the need for learning how to manage change, cope with adversity, pivot management strategies and learn how to conduct a digital team

B2C marketing tactics

  • Market online programs as resume-boosters if COVID-19 has driven a job shift
  • Discuss benefits of learning to work in small digital teams
  • Promote programs aimed at helping people overcome obstacles
  • Point out now is a great time for professional development following conference cancellations
  • Highlight networking, lower costs (if applicable) and the opportunity to participate in programs they couldn’t attend before
  • Show flexibility allowing them to earn credentials from a university they couldn’t attend in person due to geographic limitations

As you navigate these uncertain times, lean on partners who have experience in marketing executive education and online programs. GPRS will help you shift your digital advertising and brainstorm ways to take advantage of unique opportunities in the market.

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Insights from the Higher Ed Experts

BY Anthony Campisi | May 29th, 2020

Addressing your prospects’ barriers to decision-making

Addressing your prospects’ barriers to decision-makingOn any given day, your prospects are facing many barriers in the decision-making process of pursuing a graduate program. And now, with the market uncertainty COVID-19 has created, there are even more weighty questions surrounding their ability to experience your campus and gain networking and internship opportunities.

So how do marketing and recruiting teams bridge the gap and find ways to address these barriers? It’s all about connection and communication approach.

Here we examine common barriers, how to tell when a prospect has questions and ways to address them head-on.

What are the common barriers for graduate program prospects?

Many prospects who are considering a graduate program have similar questions in common regarding cost, time commitment and admissions requirements.

And for those considering an MBA or Executive MBA program, they may have the added pressure of current job responsibilities and family commitments.

Enter COVID-19, and prospects are now overwhelmed with market uncertainty, confusion over program format in the age of social distancing and travel restrictions for international students and programs. In addition, many of the reasons people choose to attend business school are now at risk, including the ability to join student clubs, build strong networks by interacting with diverse and accomplished peers and forging relationships with faculty.

How can you tell when a prospect has a barrier?

Prior to your prospects entering your funnel, they have questions that you can address in your digital advertising, website and corresponding marketing materials. Offering direct messaging that acknowledges their hesitations can be done with provocative questions like, “Is now your time?”; or reassuring statements like, “We know you have questions, let’s chat.” You may even carve out a portion of your ad campaign or website to listing the barriers which often go unsaid during the admissions process. By doing this, you are inviting the conversation and instilling comfort and confidence in your prospects.

Once they have entered your funnel, the most critical data you have about your prospects’ interaction comes from your CRM engagement report.

  • If certain groups aren’t opening emails about application deadlines, they may need more information before they’re ready to take the next step.
  • If your leads are opening your emails but not clicking, try varying your calls to action and including different ways for them to interact like a video, an online chat or phone conversation.
  • With inactive leads that haven’t interacted in six months to a year, you can create a re-engagement campaign using an enticing offer to spur action. Some examples include a giveaway or a personal invitation to a value-added webinar.

How do you address your prospects’ barriers?

Instead of altering your strategy, try employing new communications tactics and language that is direct, caring and confident. Consider:

  • Carousel digital ads listing barriers and ending with a call to discuss them
  • Email campaigns aimed at personal consultations to address questions
  • Webinars that encourage investment in personal development
  • Connecting prospects with alumni to discuss initial fears
  • A dedicated portion of your website aimed at the decision-making process
  • Virtual admissions test prep for applicants

Although it may seem counter-intuitive to address these barriers head-on because you don’t want to call attention to them, encouraging honest conversations can go a long way. By offering ways for prospects to connect with you in conversations where they “get real”, you may find that people are more comfortable and therefore more likely to continue to engage.

If you need more ideas on how to use your CRM to nurture your business schools leads through your system or develop communication that addresses your prospects’ barriers, contact GPRS today. We can help you develop a digital strategy to give your prospects clarity and confidence in the decision-making process.

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Insights from the Higher Ed Experts

BY Anthony Campisi | May 27th, 2020

GPRS Special Report: The Impact of COVID-19 on Graduate Business Enrollment Marketing

Graduate schools must maximize resources in the new normalLike many organizations maneuvering through the intricacies created by the global pandemic, GPRS has been meticulously monitoring graduate program trends, performance data, media impressions and the overall health of the higher ed market. You may be surprised to learn that even in a time of great uncertainty, graduate business programs are experiencing greater engagement with their digital advertising, as well as increased inquiries. What are the secrets for the schools that are thriving rather than simply surviving? Read on for a special report that compiles aggregate data from across our portfolio of business school clients – and sparks ideas to shift your school’s strategies and goals as you navigate the “next” normal.

Click to Download a GPRS Special Report: How COVID-19 has impacted graduate business marketing, and strategies for positive enrollment outcomes during challenging times.

Please feel free to reach out with any additional questions you may have. GPRS is here to help.

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Insights from the Higher Ed Experts

BY Anthony Campisi | May 13th, 2020

Maximizing resources in the new normal

Maximizing resources in the new normalAs you are settling into the “new normal” that many graduate schools are facing, you are most likely still dealing with the shockwaves that COVID-19 and its impact have created for your institution, the economy and even the mental state of your team, your current students and your prospects.

While you are navigating possible budget cuts, rethinking your enrollment plans and completely altering the objectives you had just a few short months ago, it may seem like there is no end in sight to managing inevitable change within your programs. It’s important to remember the resources you had before the pandemic may still be salvageable. You can leverage them during this time to prepare for what lies ahead. Even if it means your priorities and strategies need to shift.

Here are some tips for making the most of your current resources to weather the storm.

Marketing

Although your marketing spend might be in danger of budget cuts, it’s actually your most valued asset at the moment. Think of your ads, your website and your emails as the frontline communicators to your current and prospective students. As you are assessing current marketing resources and communication plans already put in place, consider:

  • Reallocating budget planned for events (and the travel most likely associated with them) to a new advertising strategy. Emphasize how you are pivoting your programs and admissions process.
  • Adapting your tone in all communications to appeal to your target’s mindset; they may be worried, so focus on the positive aspects of education that can help them look toward the future with hope. This also includes being mindful of the imagery you use and potentially incorporating the concept of social distancing.
  • Testing different channels, with an eye toward social media, as usage is trending upward with everyone at home.

Enrollment & Yield

By now, many graduate schools are coming to terms with the fact that the yield and enrollment goals they set before the pandemic may not be realistic for the fall or even the following year. Whatever your new goals are, here are a few things to keep in mind for utilizing your existing resources to meet them:

  • Tasking your recruiting team with finding unique ways to connect with prospects at all levels of the funnel – especially the often overlooked top of the funnel.
  • Maintaining strong relationships with applicants through personal communications that show your commitment to them.
  • Using your current recruiting event strategy, but pivoting it online to host webinars, chats and even happy hours (where applicable).

Although change can be stressful, leverage your team’s expertise and resources to help you move forward with confidence.  

Are you searching for expert guidance on ways to manage the change in your marketing, recruiting and online program management? Do not hesitate to reach out to GPRS. We are here to help.

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Insights from the Higher Ed Experts

BY Anthony Campisi | April 23rd, 2020

Adding podcasts to your digital asset mix – and how to leverage them

Adding podcasts to your digital asset mix – and how to leverage themYou don’t have to be intimidated by podcasts. In fact, creating them and leveraging them may be easier than you think. Read on for some tips on developing this unique and sustainable form of content to add to your school’s marketing strategy.

It may seem that everyone (including your competition) is jumping on the podcast bandwagon. And to some degree, that is true. Giving your students multiple ways to connect with your brand can benefit your school. Podcasts can be crucial to your media mix because they are:

  • Personal and emotional
  • Easy and inexpensive to produce
  • Evergreen
  • Accessible and convenient
  • Unique and engaging

So, you’ve decided that you’d like to brave the waters and try something new with a podcast. But where do you start, what tools will you need and how can you add it appropriately to your school’s digital library?

The tools you need

To create a podcast, here is what you’ll need to get started:

  • A good microphone kit: Try one that is portable with easy set-up and dependable audio quality so you can record in a noisy setting like a classroom, on the phone with an alum or in a quiet office with an admissions director.
  • A program for editing audio content: There are several free versions available or you can purchase one for podcasters of all levels online. This type of software will allow you to edit your voice and clean/organize content the way you want it.
  • A way to post it online: Your school may already have a cloud-based hosting site, but if not, you can usually set up a basic account to post and archive content.

Content ideas

Higher education is ripe with ideas for podcast content. Since pursuing a degree is such a personal decision, your prospects will appreciate your efforts. Give them information they can use to evaluate whether your program is right for them. Here are some ideas:

  • Interviews with current students on immersions, clubs, projects, coursework, internships and plans after graduation.
  • Discussions with alumni on ROI, meaningful moments from the program, how their network has helped them in their career path and leadership lessons.
  • Q+A sessions with faculty giving a deep dive into topics from a specific course, i.e. finance, marketing, leadership, international business, etc.
  • A counseling session with recruiting staff that debunks admissions myths, gives advice on the application process or offers insight on choosing the right program for you.
  • A catch-up conversation with your dean.

How to leverage podcasts in your school’s marketing

Once you’ve created your podcasts, it’s important to post them on your website in a central repository. Whether it’s your newsroom or a dedicated podcast page, having them in one spot will help with search value. You can also weave them into different pages throughout your site — especially the admissions sections — to create more engagement.

Here are some additional ways you can use podcasts:

  • Share on social media with a teaser and link to the podcast.
  • Summarize the podcast content in a blog and the link to it for reference (this helps with SEO).
  • Send them out in admissions emails as they are relevant to the topic.
  • Post them on your YouTube channel with an accompanying slideshow.

As you are searching for ways to strengthen your higher ed digital advertising and marketing content, podcasts can improve your searchability, reach and access to prospective students. Find more ways to leverage this content by contacting GPRS. We can help you weave this content into your existing marketing strategy and grow your prospects with meaningful content that tells your school’s story.

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Insights from the Higher Ed Experts

BY Anthony Campisi | April 8th, 2020

Leveraging alumni stories to boost your digital strategy

Leveraging alumni stories to boost your digital strategyEvery graduate program claims to have rigorous academics, highly regarded faculty and fantastic employment or advancement opportunities. But how do you prove that your institution is worth the investment and that students can anticipate the success they’re seeking? This is where the stories of the students who have benefited from your program and have gone on to do great things can help your digital strategy. Prospects want to see real people that they can relate to and stats that predict desirable future outcomes.

Your school’s brand identity is shaped by how you tell your story. Profiling alumni can be one of the most powerful forms of storytelling. Learn how you can use these stories and their content to boost your digital strategy.

How alumni stories shape your brand

When alumni have shaped the world around them, you want people to know about it. Successful alumni profiles can:

  • Give credibility to your program
  • Showcase the broad and impressive network prospects can connect with
  • Allow prospects to see themselves as part of your program
  • Give current students and alumni a sense of pride
  • Continue alumni engagement, especially if you use a reward system when you feature their accomplishments
  • Add authenticity and a unique perspective that prospects trust
  • Highlight academic excellence with awards and achievements

There are many ways you can use this content to boost your digital strategy. In creating personal content, you can showcase diversity, highlight different programs, and give your marketing a unique look and feel. Take it a step further and make content interactive using podcasts, video or an audio interview tied with a slideshow.

Try these tips for a varied format that will appeal to different demographics:

  • Switch up the format, i.e. use an interview Q+A style, record a video, create a podcast with a member of your recruiting team interacting with a former student.
  • Use photos, but keep them within a consistent brand look and feel
  • Use the alumni as brand ambassadors who agree to interact with students

Find ways to weave alumni stories into your marketing mix

To strengthen your digital presence, you can write about alumni in a blog. Optimize the blog with key search terms and phrases that would usually be hard to work into web content. Since blogs are more conversational, you may find that optimized phrases and questions like “Why is an MBA right for me?” or “My Executive MBA return on investment,” are easier to weave in. Be sure to include accomplishments and awards in social media as messages of congratulations which can not only increase engagement, but also give prospects something to aspire to. And as you’re developing content for your website, digital (and printed brochures) and email marketing, find ways to drive click-throughs with compelling tidbits from success stories.

Choose your alumni wisely

Using alumni at large, recognizable corporations with notable titles are great. People who have won awards, contributed to significant industry innovations or are in the news are always great choices. However, you do not have to have superstar or famous alumni to make an impact in your messaging. And in fact, having the right mix of alumni stories is important so that you don’t intimidate some of your prospects. Try profiling those who have inspiring stories, have switched careers, have made significant gains in leadership skills or who have contributed to their communities and the school.

One caveat

Be sure to monitor the alumni you are using to represent your brand. Try to avoid the political landscape and negative news coverage. Keep them on your radar for when they switch jobs, and be aware of any abrupt exits from companies that could signal issues. Remember the goal is to highlight a desirable path and showcase alumni that are in alignment with your values as an institution.

As you are looking for ways to develop and utilize alumni stories to strengthen your school’s higher education brand, communication and digital advertising, GPRS can help.

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ABOUT GPRS

For over two decades, GPRS has been a trusted higher education marketing agency, offering custom solutions to institutions of all sizes and degree types. Admissions directors, marketing directors, deans, and presidents rely on GPRS to provide a depth of services, including strategy, lead generation, digital marketing, nurture communications, recruiting, and analytics.

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